Your first visit doesn't need to feel
like a dentist visit.
High-quality dentistry, made simple — from your very first appointment to your treatment plan and beyond. Four real offers to make the first step easy.
01Your first visit
Here's exactly what to expect — no surprises, ever.
We believe the best way to make a dental visit less scary is to make it completely predictable. So here's what actually happens when you come in for the first time.
We listen first
Before anything else, we want to know what brought you in — your concerns, your history, and what you're hoping for. No rush, no assumptions.
A thorough, gentle exam
Digital X-rays (low radiation), a comprehensive exam, and an oral cancer screening — everything needed to give you an accurate, complete picture of your health.
A plain-language plan, your call
Dr. Shively walks you through every finding and every option in plain language — costs included. Nothing begins without your full understanding and agreement.
New patientsWhat we promise
You will never leave a Shively appointment confused about what happened or why.
Transparency isn't a policy here — it's how Dr. Shively naturally thinks. He grew up in the chair and remembers exactly what it felt like to not understand what was happening in his own mouth.
Bring your insurance card and any previous dental records if you have them. Otherwise, just show up — we handle everything else, including new patient forms (available at the office or by calling ahead).
Book your first visit02Special offers
Four real offers — no fine print, no
pressure to redeem them all.
These are genuine, standing offers. Use one, use all four, or none at all — they're here to make starting easier, not to create urgency that isn't real.
Free
Second opinion or consultation — come in, get a second set of eyes on any diagnosis or treatment plan, completely at no charge.
$200 off
In-office teeth whitening, including a take-home whitening kit — GLO professional whitening with real, lasting results.
$75
Emergency dental exam including exam & necessary X-rays — get seen, get comfortable, get a clear plan. No inflated emergency fees.
$5,500
Full smile makeover including 6 cosmetic crowns (valued at $8,970). Dawson Academy precision — a transformed smile that lasts.
Some exclusions may apply.
To redeem any offer, simply mention it when you call or book. (806) 698-8660
03Insurance & financing
Flexible options so the care you need
is always within reach.
Not everyone has dental insurance — and even those who do sometimes need help covering bigger treatments. We've got options for both.
Dental insurance welcome
We're happy to file your insurance claims as a courtesy and work to maximize every benefit available to you. Bring your card and we handle the rest.
CareCredit & Sunbit financing
Low-interest, flexible monthly payment plans through both CareCredit and Sunbit — so everything from emergency care to cosmetic veneers is financially manageable.
KLEER in-house membership plan
No insurance? No problem. Our in-house KLEER® plan offers similar coverage to dental insurance — flat fees, no deductibles, no waiting periods. Ask us for details.
Questions about what your insurance covers, or which financing option fits best? Just call — we're happy to walk through it with you before you even book.
Call (806) 698-866004Common questions
A few things new patients often want to know before they call.
I haven't been to a dentist in years. Will I be judged?
Never. No lectures, no guilt — just a calm, honest assessment and a clear plan to get you healthy again, entirely at your own pace.
Do I need to bring anything to my first visit?
Your insurance card if you have one, and any previous dental records if they're handy. Otherwise, just yourself — we take care of the rest, including new patient forms at the office.
Do you see children?
Absolutely — the whole family, all in one place. Kids are met with patience and a team that genuinely knows how to make them feel comfortable. Most leave already looking forward to next time.
I'm scared of dental procedures. Can you help?
Yes — sedation options are available (nitrous oxide and oral conscious sedation), and the entire team is trained in the gentle, unhurried approach that anxious patients need. Tell us when you call — we'll prepare for you specifically.
How do I get started?
Call (806) 698-8660 or use the contact form — we're open Monday through Thursday, 8am–5pm, and we'd love to hear from you.
Lubbock, TXNew patients welcome
The hardest part is making the call. The rest, we handle.
We genuinely love meeting new patients and making the whole thing simpler than they expected.
Lubbock, Texas 79424
8:00 am – 5:00 pm